FAQ
PS Grand Getaways inspiration comes from the love of serving people, so we decided to join the hospitality business. Seeing and seizing the opportunity to add to the gentrification of our beautiful City of Detroit and add a bit of luxury was what we wanted. Each location of our vacation homes will give "Staycation Vibes." We want our local residential and touring guests to feel like they are genuinely at a Getaway and would love to come back every time!
Owners Paul and Sarita Washington are pleased to give Detroit, A GETAWAY WHERE YOU'LL LOVE TO STAY!!! PS Grand Getaways! Made in Detroit!!
➢ Thoroughly sanitized the entire home between guests.
➢ All linens will be sanitized in a high-temperature wash.
➢ Extra cleaning products for personal use
➢ Hand sanitizer available in public areas
➢ First aid kit
➢ Fire extinguisher
➢ Smoke/carbon monoxide detectors
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A vacation rental is much more like a home. Each home is individually owned and is decorated in a unique style. All of the getaway homes we offer have full kitchens which can cut down on costs and provide convenience, especially when traveling!
VRBO/HomeAway/AirBnB are advertising sites. We are the property management company that manages everything from marketing to maintenance and housekeeping. We advertise on VRBO and other sites to get our homes the most visibility.
No. Guests are instructed not to clean or launder any items in the home upon their departure. Our housekeeping team follows very strict cleaning and sanitation standards and is required to clean the property after each guest vacates.
No. Guests are instructed not to clean or launder any items in the home upon their departure. Our housekeeping team follows very strict cleaning and sanitation standards and is required to clean the property after each guest vacates.
In order to keep our rates lower than hotel rates, we do not provide daily maid service. This leaves you with privacy and the convenience of washing your own laundry as most homes have a washer and dryer. Maid service may be arranged for a nominal fee. Please contact our office for details.
The housekeeping department provides a starter kit of basic necessities in the kitchen and bath(s), and these items will need to be replenished by guest(s) as needed.
Smoking is strictly forbidden inside the home. However, there is a designated smoking area in the outside rear of the home.
Linen, bath towels and kitchen towels are provided.
We will return your lost item to you if you call us within two weeks of your departure date. A $20.00 handling fee, plus postage, will be assessed for all lost & found items that have been recovered and returned. Any items not claimed within two weeks will be donated to a local charity.
To be fair to all of our guests, we do not allow holds on our homes. If you change your mind after you book a home, call to cancel as soon as possible to avoid any cancellation fees.
You must be 25 years and older with a valid government ID (ID will be checked for age requirements).
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You will be required to pay a 50% deposit, and sign a rental agreement in order to secure your reservation.
Then, 2 days prior to your arrival date your balance will be due t avoid cancellations. If your reservation date is within 2 days of your stay we require the balance be paid in full.
Once your payment is processed we will send a rental agreement for your signature, which you can fill out and submit electronically. At that point your reservation will be complete.
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The person’s name on the agreement must also be the person paying by credit card.
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The person signing the agreement must be over 25.
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The person signing the agreement must be staying at the home.
Sorry, no. We only allow the amount of guests that the home’s regular sleeping configuration can accommodate.
Sorry, no. We do not allow any animals on or in the property.
Yes. The noise ordinance is applicable at all hours and regardless of the cause. Very simply, do not bother any of your neighbors at any time. After 10:00 PM, noise must not be detectable outside the home. The City of Detroit have strict noise ordinances. From 10:00 PM – 8:00 AM there must be no detectable noise outside the home. If there is a complaint by a neighbor about noise at the home, you can be fined by the city as well as have your reservation immediately cancelled by PS Grand Getaways with forfeiture of all money paid.
In the event that there is damage to the property all charges will be billed to the credit card on file.